Frequently Asked Questions (FAQs)

We specialize in authentic Maharashtrian and South Indian food premix products, including chakali, anarase, puran poli, dry coconut, idli, dosa, uttapa, karanji, and thalipith. All our premixes are made from traditional recipes using high-quality ingredients to deliver homemade taste with convenience.

Yes! All our premix products are ready to cook or fry — just follow the simple instructions provided on the packaging. They are designed to save time while keeping the same authentic flavor as homemade food.

You can easily place an order through our official website.

• Browse our product categories
• Add your favorite items to the cart
• Proceed to checkout and make secure payment through our trusted payment gateway

You'll receive an order confirmation via email or SMS after successful payment.

We accept multiple payment options, including:

• Credit / Debit Cards
• UPI (Google Pay, PhonePe, Paytm, etc.)
• Net Banking
• Wallets and other secure payment modes

All payments are processed through trusted and secure partners.

At present, we do not offer COD. Orders can be placed only through online payment for faster, secure, and contactless processing.

Yes! We deliver across most cities and towns in India, including Maharashtra and other major states. If your area is not serviceable, we will inform you promptly after order placement and arrange a refund if necessary.

Delivery time depends on your location:

• Metro cities: 3–5 business days
• Other cities/towns: 5–7 business days
• Remote/rural areas: 7–10 business days

Once your order is dispatched, you'll receive tracking details by SMS or email.

After dispatch, we'll send you a tracking number and a link from our courier partner. You can use this link to monitor your shipment status at any time.

If your order is delayed, damaged, or has missing items, please contact us within 48 hours of delivery. Email: privacy@vyankateshfoods.com or call +91 98926 84368 / +91 97309 80867. Share your order number and photos (if applicable), and our team will assist you with a replacement or refund as per our Refund Policy.

Yes, you can cancel your order before dispatch by contacting our support team. Once the order is shipped, cancellation may not be possible.

Due to hygiene and food safety reasons, opened or used food products cannot be returned. However, if the product is damaged, defective, or incorrect, we'll gladly replace it or offer a refund as per our Return Policy.

Store our premix products in a cool, dry place away from moisture and direct sunlight. Always seal the pack tightly after use to maintain freshness and prevent contamination.

Yes! All our products are 100% vegetarian, made from natural and high-quality ingredients.

Our products are prepared using minimal or no artificial preservatives, depending on product type. We focus on natural ingredients to preserve authentic taste and quality.

You can reach us anytime through:
📧 Email: privacy@vyankateshfoods.com
📞 Phone: +91 98926 84368 / +91 97309 80867
Our support hours are Monday to Saturday, 10:00 AM – 6:00 PM (IST).

Currently, our products are mainly available online through our official website. We are working on expanding to select offline stores and distributors across Maharashtra soon.

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